Introduction:
You have hospitality management experience and love working with international customers You’re a people person with great customer service attitude but also know how to manage a hospitality business
Hub Hoi An is a special, rice field-view coworking and coliving space that serves entrepreneurs, freelancers and digital nomads from many countries. We prioritise community, friendship and healthy living for our customers and staff.
Job description:
- Manage the coworking & coliving branches of our business (training available)
- Work “hands on” in many areas, especially direct contact with members
- Make members feel welcome, ensure “above and beyond” level of customer service and satisfaction
- Manage membership tracking and new member orientation
- Handle marketing with freelancer
- Manage staff
- Event management
Job requirements:
- Very high level spoken English skills (good pronunciation, great listening)
- A lot of experience with Western culture
- At least 2 years experience working in hospitality industry or in relevant position
- Excellent customer service & people skills
- Observant - you notice problems, even small ones
- Self directed problem solver
- Good communication skills
- Having experience in SOPs is a plus
- Having management experience is a plus
What we can offer:
- Allowance for relocating from other cities to Hoi An (flight and accommodation)
- Work with very special international people - entrepreneurs, expats, digital nomads
- Competitive salary plus profit share
- Good opportunity for higher position (general manager, training provided)
- Training and leadership development.
- English speaking environment
- A captivating workplace in the middle of nature overlooking rice fields in Hoi An
