Việc làm / Tìm việc làm 24h / Việc làm Bán hàng, Kinh Doanh tại TPHCM /

CÔNG TY TNHH NHM VIỆT NAM - VIỆC LÀM NHÂN VIÊN CHĂM SÓC KHÁCH HÀNG FULL-TIME

Tuyển dụng NHÂN VIÊN CHĂM SÓC KHÁCH HÀNG FULL-TIME tại TPHCM

7,000,000 - 10,000,000 VNĐ 0 VNĐ

Tuyển dụng NHÂN VIÊN CHĂM SÓC KHÁCH HÀNG FULL-TIME tại TPHCM

7,000,000 - 10,000,000 VNĐ

Nộp đơn ngay

Thông tin việc làm
Thông tin công ty

Thông tin tuyển dụng

Vị trí

Nhân viên

Hạn nộp

07/01/2023

Số lượng cần tuyển

2 người

Giới tính

Không yêu cầu

Kinh nghiệm

Không yêu cầu kinh nghiệm

Bằng cấp

Đại học

Nơi làm việc

TPHCM

Lĩnh vực

Bán hàng, Kinh Doanh - Tư vấn - CSKH ; Dịch vụ - Giáo dục, Đào tạo

Mô tả công việc

RESPONSIBILITIES

Respond promptly and professionally to existing customer inquiries either by telephone, email, face to face or through social media
Consult properly about courses to students and ensure efficient conversion rate as targeted.
Process customer’s re-enrollment and requests
Regularly monitor student progress
Ensure Center’s re-enrollment rate as Line Manager requires
Keep records of customer interactions and transactions, maintain customer databases
Weekly report to managers or urgent information if necessary
Conduct monthly reports and provide feedback on the efficiency of the customer service process

QUALIFICATIONS AND EDUCATION REQUIREMENTS

Have good verbal and non-verbal communication skills, both in English and Vietnamese. Another language is a plus.
Bachelor’s degree
At least 1-year experience in service quality and customer care
Good communication and problem-solving skill
Be able to work in a team
Ability to maintain a calm and polite manner in stressful situations
Willingness to cooperate with customers and management to resolve any issues that may arise

WHY SHOULD YOU APPLY
Excellent personal growth followed your orientation
International and professional working environment
KPI Bonus and Incentives
Friendly, dynamic teammates
Competitive salary
Opportunity to get full-time position after probation period

Working hours: Monday to Saturday, 9 am - 6 pm

Working place: Thao Dien, Ho Chi Minh City

Ni Hao Ma - Mandarin Learning Lab is an EduTech Company with a key focus on providing students with the most modern and qualitative Mandarin learning experience. In our journey in becoming a top of the mind destination to learn Mandarin, its culture, and exchange with others, we emphasis our expertise through: - Our Modern 3.0 Teaching tools - A maximum of 10 students per class for better learning & understanding. - Our Certified Native Teachers - Virtual classroom for Students - A versatil Ni Hao Ma - Mandarin Learning Lab is an EduTech Company with a key focus on providing students with the most modern and qualitative Mandarin learning experience. In our journey in becoming a top of the mind destination to learn Mandarin, its culture, and exchange with others, we emphasis our expertise through: - Our Modern 3.0 Teaching tools - A maximum of 10 students per class for better learning & understanding. - Our Certified Native Teachers - Virtual classroom for Students - A versatil

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Hình ảnh công ty

CÔNG TY TNHH NHM VIỆT NAM

Tổng quan
Việc làm 1

Quy mô

20 - 99 người
Liên hệ

Linda Phương
Địa chỉ

Tầng Trệt, Số 218 Nguyễn Văn Hưởng - Phường Thảo Điền - Thành phố Thủ Đức - TP Hồ Chí Minh.
Website

https://nihaoma-mandarin.com/

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Tuyển dụng NHÂN VIÊN CHĂM SÓC KHÁCH HÀNG FULL-TIME tại TPHCM