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Việc Ơi It Client - Technical Assistance Representative

Recruitment TECHNICAL ASSISTANCE REPRESENTATIVE at Ho Chi Minh City

23,000,000 - 27,000,000 VND 0 VND

Recruitment TECHNICAL ASSISTANCE REPRESENTATIVE at Ho Chi Minh City

23,000,000 - 27,000,000 VND

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Job information
Company information

Recruitment Information

Level

Employees

Deadline

07/07/2026

Amount of Vacancies

1 people

Gender

No gender requirement

Experiences

From 1 to 3 year

Degree

bachelor degree

Workplace

Ho Chi Minh City

Industry

IT - Software / IT - IT Software

Job Description

JOB SUMMARY:

This role involves identifying hardware and software solutions, troubleshooting technical issues, diagnosing and repairing faults, and resolving network problems. You will be responsible for installing and configuring hardware and software, and communicating with customers to quickly address their concerns and provide timely feedback.

RESPONSIBILITIES:

Identifying hardware and software solutions.
Troubleshooting technical issues.
Diagnosing and repairing faults.
Resolving network issues.
Installing and configuring hardware and software.
Speaking to customers to quickly get to the root of their problem.
Providing timely and accurate customer feedback.

REQUIREMENTS:

Good level of English should be such that the candidate can communicate easily. Also writing skills needs to be at same level.
Basic Computer knowledge. Understanding of terms like: Web, desktop, mobile (android/iOS).
Experience in using Conference call applications like: Skype, Zoom, Teams is a plus.
1-3 year(s) of other IT experience, knowledge and skill.
In terms of skills, candidates should have: proficiency in Tiếng Anh, experienced with Hỗ Trợ Khách Hàng, knowledge of IT phần mềm, familiarity with Help Desk, and able to use Kỹ Năng Giao Tiếp.
We prioritize candidates with experience in: IT Support, Software, Dịch Vụ Khách Hàng, CNTT khác, and Nhân Viên.

BENEFITS:

Competitive and attractive salary.
In addition to an annual performance evaluation for career development, promotion and income adjustment.
The company also has promotion and income adjustment opportunities for the contribution and dedication of excellent employees.
Enjoy international standard health care and 24/7 accident insurance.
Communication and training subsidies for critical personnel.
Enjoy entertainment programs with annual company travel, monthly “Happy Hour”, team fund, join sports clubs such as football, swimming, badminton, etc. And more more collective activities on anniversaries.

Việc Ơi It Client là công ty 100% vốn nước ngoài đang hoạt động lĩnh vực IT Phần mềm, Lập Trình tại TPHCM. Hiện tại chúng tôi đang cần tuyển vị trị trí "[Remote] Japanese Ruby on Rails NN_man/year", "[Remote] Senior Rails Developer_Upto 4000$ Gross". với các kỹ năng như Trình Độ Chuyên Môn, Agile, API .Bạn sẽ được hưởng các chế độ phúc lợi như Chế độ Thưởng, Du Lịch khi làm việc tại Việc Ơi It Client . [Vietnamese] VIEC OI là công ty tuyển dụng nhân sự với 100% vốn NHẬT BẢN được thành lập vào năm 2016. Chúng tôi cung cấp dịch vụ nhân sự chuyên nghiệp, "Dịch vụ headhunt", "Tư vấn nhân sự" và "Quản lý trang web việc làm (viecoi.vn) " tại Việt Nam. Việc Ơi It Client đang tập trung vào các việc làm IT như việc làm Backend developer (PHP, Python, Java, C#, Ruby, blockchain ...) , việc làm frontend developer (HTML/CSS, javascript, react.js, angular.js, vue.js...) , công việc mobile app developer ( react.native, swift, flutter, kotlin, Xamarin...) việc làm Design (XD, Figma, Photoshop...) , việc làm hardware engineer với các kỹ năng nào liên quan đến công việc IT/CNTT.