Jobs / 24h Jobs / Jobs Sales / Business at Ho Chi Minh City /

Recruitment CUSTOMER SERVICE STAFF at Ho Chi Minh City - PNX Academy

7,000,000 - 10,000,000 VND 0 VND

7,000,000 - 10,000,000 VND

Submit CV Now

Level

Deadline

08/10/2025

Amount of Vacancies

5 people

Gender

No gender requirement

Experiences

No experience require

Degree

no formal education required

Workplace

Industry

Sales / Business - Customer service

1/ Receive and process customer requests

Directly consult and support customers via channels: hotline, email, fanpage, zalo, website
Provide complete and accurate information according to customer needs.
Answer questions and guide customers effectively.
Receive, classify and process customer feedback and complaints according to procedures.

2/ Managing and maintaining customer relationships

Proactively monitor, update customer status and provide timely support.
Store and manage customer information, build friendly and professional relationships with customers to enhance service experience.

3/ Coordination and reporting

Coordinate closely with relevant departments to handle customer requests quickly and accurately.
Monitor and analyze customer feedback to propose solutions to improve service quality.
Make work plans, report weekly/monthly on work performance and customer experience.

[Vietnamese]