English
Processing
Popular industry
Level
Deadline
01/05/2026
Amount of Vacancies
2 people
Gender
No gender requirement
Experiences
Degree
no formal education required
Workplace
Industry
On-call duty monitors and tracks the operational status of systems, networks, and applications in real time.
Utilize monitoring platforms to receive alerts, respond to issues, and resolve problems as soon as they arise.
Handle and record common incidents; create shift logs, incident forms, and incident summary reports .
Collaborate with the Operations and Development (R&D) department to assess the root causes of incidents, optimize alert rules, and optimize handling procedures.
Provide technical support and coordinate the handling of requests from B2B customers when needed.
Graduated from college or higher (IT or related field is an advantage).
Proficient in using office software: Excel, Word .
Logical thinking, the ability to locate and analyze fundamental problems .
Highly responsible and willing to work shifts , night shifts, and on holidays.
No experience required (training will be provided).
Free training , guided from basic to practical levels.
Professional working environment, well-equipped office .
Hybrid work (according to company policy).
The company culture is friendly, supportive, and respectful of employees.
Career development opportunities in the fields of IT Operations / IT Support / Presales .
IT Support, IT Helpdesk, IT Presales, Computer Maintenance
AWS, .NET, Blockchain (advantage, not required)
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Company size
20 - 99 people
Contact
cheng ma
Address
No. CR2-15,107 Ton Dat Tien, Tan Phu Ward, District 7, HCMC
Website
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