JOB SUMMARY:

We are seeking a candidate to support our business growth by managing the increase in users and overseas shipping demands, ensuring stable logistics operations and improving customer satisfaction. This role covers a wide range of duties from purchasing and inventory management to customer support, quality control, and international shipping (mainly to the EU).

RESPONSIBILITIES:

• Purchasing & Inventory Management / Customer Support / Quality Control (Including Overseas Shipping and Product Verification)
• Negotiate with suppliers on price, delivery schedules, and quality; develop new suppliers
• Develop purchasing plans, manage inventory, coordinate inbound/outbound shipments, and conduct stocktaking
• Handle inquiries from domestic and overseas customers (especially EU clients), manage returns/exchanges, and adjust delivery schedules
• Verify operation and quality of cameras and network devices; troubleshoot issues
• Handle international shipping operations including EU (document preparation, customs procedures, carrier coordination)
• Collaborate with sales and warehouse teams; propose and implement improvements

REQUIREMENTS:

• Gender: Female
• Age 27~35 years old
• Education level: Uni
• Language: Japanese N1 or N2
• No. of experienced year: Experience in purchasing or inventory management
• Key experience
  • Experience in purchasing or inventory management
  • PC skills (Intermediate Excel: functions, VLOOKUP, etc.)
  • Experience in customer service or logistics/warehouse operations
  • Communication skills in multicultural environments
• Preferred:
  • Experience in EU exports or international logistics
  • Experience in quality control for cameras, video equipment, or precision instruments
  • Management or project leader experience

BENEFITS:

• Working time: Mon - Fri 9:00-18:00
• Salary: 800-1000USD gross can Nego
• Holidays:
  • 5-day work week (Sat & Sun off)
  • Public holidays (as per Vietnam regulations)
  • Annual paid leave
• Position Appeal:
  • A comprehensive position involved in purchasing, quality, logistics, and customer support
  • Direct involvement with EU customers and international logistics for global experience
  • Opportunity to learn about the latest cameras and network device quality verification
  • Chance to propose and implement business improvements and new systems