Our Generalist is responsible for performing and managing a range of tasks related to recruitment, human resource management, customer service and consulting, as well as other tasks as required.
The advantage of this position is that it makes you a versatile person.
Job Description
1. Recruitment:
- Post recruitment information on appropriate channels,
- Screening candidate profiles according to company criteria,
- Consulting and guiding candidates on the recruitment process,
- Coordinate with relevant departments to organize interviews and complete labor contract procedures.
2. Human resource management:
- Monitor and manage administrative human resources activities such as timekeeping, salary calculation, implementation of welfare regimes, insurance, rewards, and discipline for employees.
- Update and report on human resource fluctuations in the area of responsibility.
- Maintain and enforce company regulations, rules and regulations for employees, and resolve arising issues related to human resources.
3. Customer consulting:
- Receive and classify customer service needs, introduce and advise customers on suitable products and services of the company, prepare and send quotes and project documents to customers.
- Negotiate and sign contracts with customers, and monitor contract performance.
4. Customer care:
- Receive and handle customer reviews, feedback, questions and complaints about the company's products and services.
- Respond and resolve customer questions and requests quickly and professionally.
- Forward customer feedback to relevant functional departments for handling, and monitor and urge the resolution of customer issues.
5. Other:
- Draft documents, emails, and articles related to work.
- Manage and maintain office equipment.
- Perform other tasks (non-regular) when assigned by superiors.
We are looking for candidates with the right skills and passion. We don't care about degrees.
Job Requirements
1. Serious, careful, hard-working: You must always comply with company regulations and standards, work with a high sense of responsibility, and not be afraid of difficulties at work.
2. Be quick, organized, and organized: You must be able to handle multiple tasks at the same time, know how to prioritize and allocate time appropriately, and maintain order and tidiness at work.
3. Enthusiasm and responsibility in work: You must always show enthusiasm, passion, and friendliness in work, and at the same time be responsible for the results and quality of your work.
4. Good communication skills: You must be able to communicate fluently, clearly, and convincingly, both verbally and in writing, with a variety of audiences, such as customers, colleagues, superiors, and partners.
5. Good writing skills: You must be able to compose documents, emails, articles accurately, clearly, and beautifully presented, according to company regulations and standards.
6. Good computer skills: Word, Excel, Email, Social Networks: You must be able to proficiently use office software such as Word, Excel, Email, and social networks such as Facebook, Zalo, Instagram, to support your work.
7. Have leadership and management qualities: You must have the ability to lead, manage, and develop a team, as well as resolve problems, conflicts, and difficulties at work.
8. Experience preferred: You will have an advantage if you have experience working in a similar field, or have certificates and degrees related to the job.
[Vietnamese] WCT client - Nơi nuôi dưỡng tài năng và khơi gợi đam mê. Chúng tôi đang tuyển dụng rất nhiều vị trí như nhân viên kinh doanh, nhân viên sale, lập trình viên, nhân viên marketing, nhân viên kế toán,... tài năng, nhiệt huyết để cùng chúng tôi chinh phục những đỉnh cao mới. Tham gia vào đội ngũ của chúng tôi, bạn sẽ có cơ hội được làm việc trong một môi trường năng động, chuyên nghiệp và được đào tạo để phát triển bản thân. Hãy ứng tuyển ngay về một nhà cùng WCT nhé!
English
![[Bien Hoa/Dong Nai] Production Infrastructure Specialist](https://cdn.viecoi.vn/public/images/rand/thums-sx-01.webp)
