I. JOB DESCRIPTION

• Customer care and interaction
• Be responsible for interacting with clients to review incoming requests and determine realistic production deadlines
• File sharing handling and ensuring that productions / photos / images are done successfully in time.
• Tracks and reports all issues to management.

II. REQUIREMENTS

• Good written and verbal English skills.
• Bachelor or College degree in Business Administration or relevant fields
• Be able to work in shifts (morning shift: 6.30 – 14.30, afternoon shift: 14.30 – 22.00, and night shift: 22.00 – 6.30)
• Experience in using file sharing sites, customer care.
• Highly pay attention to detail and organization.
• Flexible, adaptable, and problem-solving skill.
• Administration and organization mind-set.
• Have the ability to work in a team and organize a group effort.
• Have highly developed scenes responsible for the work.

III. BENEFITS

• Attractive salaries + bonus + OT/night shift salary as the law
• VNI health care and accident insurance
• 13th month salary
• Full paid days off: up to 15 days/year
• Yearly salary review, performance and salary review by competence or seniority
• Company trip, team building, TGIF, yearly sports activities...
• Comfortable working environment with many modern equipment
• Fully stocked pantry with: Coffee, Tea, Candy, Snack, Energy drink, milks, noodle...
• Work with European customers, improve English skill
• Other allowances: allowance on holiday and birthday, parking fee,…