VIỆC LÀM SENIOR BUSINESS ANALYST tại Hà Nội - Công Nghệ Và Giải Pháp Phần Mềm Crossian

Nội dung công việc
- Develop a Storefront solution
- Centralize payment gateways for managing transactions and after payment business (such as: refund, chargebacks, claims, inquiry,..)
- Integrate various 3rd services to operate a complete supply-chain system including inventory, catalogs, logistics tracking, and more...
- Convert raw data from marketing campaigns, transactions, user behavior, etc. into insights beneficial and significant for business operations.

WHAT YOU WILL DO
- Requirements Elicitation & Analysis: Engage directly with users to capture both business and system requirements, ensuring a thorough understanding of their needs.
- Project Scoping & Estimation: Collaborate with the Product Manager/Owner and Business Owner in scoping, estimating, and planning projects. Manage project change requests efficiently to adapt to evolving requirements.
- Data Analysis & BI Mastery: Utilize data analysis skills and BI toolsets to collect and analyze test results and operational data, aiding in the optimization of product features and performance.

Yêu cầu công việc
WHAT WE ARE LOOKING FOR
- Educational Background: Bachelor’s degree in IT, Computer Science, or equivalent, laying the foundational knowledge required for this role.
- Professional Experience: At least 5 years of experience in a Business Analyst role, demonstrating proficiency in handling business requirements from users and exceptional written communication in English.
- Software Development Process Knowledge: A deep understanding of the software development process, especially in software requirement analysis, to ensure the delivery of accurate and viable solutions.
- Data Analysis & BI Tools Proficiency: Mastery in data analysis and familiarity with BI toolsets, essential for evaluating test results, operational performance, and making data-driven decisions regarding feature retention post-release.
- Testing & Training Expertise: Experience in devising testing processes and conducting user training sessions, enhancing product usability and client satisfaction.
- Communication & Interpersonal Skills: Strong communication, presentation, and documentation capabilities, essential for effective stakeholder engagement and project documentation.
- Analytical Thinking & Problem-Solving: Excellent analytical and critical thinking skills, with a growth mindset focused on embracing challenges and continuous learning.
- Adaptability & Patience: A willingness to listen, stay calm, and patiently advocate for ideas across diverse groups, facilitating consensus and project advancement.
 
WHAT YOU CAN EXPECT
At Crossian, our people are the key to our success. We believe in creating an attractive total compensation package (TCP) that not only retains employees but allows them to excel in their profession. These include:
- A rewarding management role that has direct impact on the organization
- Competitive salary (negotiable depending on what you bring to the table)