Introduction:[Vietnamese]
- Direct Hotline/Receive calls, emails, messages on Fanpage, Website, Zalo from customers
customers to answer questions, assist in resolving customer complaints.
- Receive data from the Marketing department, contact to introduce and advise the company's products to customers and propose cooperation plans.
- Coordinate with Marketing department to build customer care and consulting programs.
- Synthesize and manage data of customers and potential customers
- Coordinate with colleagues to perform common tasks of the Department