Focus on Searching & interacting with new customers on Facebook environmentsuch as: Commenting on posts of customers with needs, sending messages for advice, quotes, getting customer information (phone number, order request...), replying to messages on Fanpage... to transfer information to the department. Zalo's order closing department - aiming to achieve high sales KPIs & continuously looking for new customers.
Increase interaction for company Fanpage, Facebook groups managed by the company (posts, comments...)
Closing orders via Zalo, interacting and urging production technical departments (design, printing & processing) to ensure quality & progress of orders.