Implement the process of receiving and processing customer requests
Use electronic devices to notify departments/individuals within the company about upcoming visitors and guide visitors to the clinic's layout, helping visitors find the right person, in the right place.
Provide preliminary information about the clinic when customers ask questions
Receiving guests before their appointment
Participate and support patients during the medical examination process
Classify and organize records to prepare for patient reception
Conduct patient registration procedures
Coordinate customer visit progress
Coordinate with departments to carry out common tasks
Participate in giving feedback on customer care processes for businesses