JOB SUMMARY:

Unox, a market leader in the production of high-end ovens and certified as a Great Place to Work, is looking for a Service Technician to join the Unox Service Team in Vietnam. This position will be responsible for the installation and maintenance of Unox equipment at customer sites across the assigned territory.

RESPONSIBILITIES:

• Provide service and support to customers during on-site visits or while traveling within Vietnam.
• Oversee all aspects of on-site installation, repairs, maintenance, and functionality testing of Unox equipment.
• Diagnose technical issues and identify the most appropriate solutions.
• Train customers on the proper use of Unox equipment.
• Create detailed and comprehensive service reports after each service visit.

REQUIREMENTS:

• Fluency in English.
• Strong problem-solving and diagnostic skills.
• Ability to work under pressure, reacting positively to challenges.
• At least 2 years of experience in the electromechanical field.
• Willingness to travel within Vietnam (up to 80% of the time).
• In terms of skills, candidates should have: proficiency in communication skills, reading documents and drafting documents.
• To meet job requirements, understanding of is needed: maintenance, repair, and electronics.

BENEFITS:

• Continuous Innovation: Unox is at the forefront of technology and innovation, offering its employees the opportunity to work on pioneering and challenging projects.
• Work Environment: We have been certified by the Great Place To Work Institute as one of the top 100 companies in Europe. Our young and positive work environment fosters collaboration and values the ideas of all our employees. We regularly organize company events for networking and team building with colleagues.
• Professional Growth: Unox invests in the development of its employees through continuous training programs, individual coaching, and career opportunities, ensuring constant personal and professional growth.
• You will receive the following benefits: travel expenses, support for training fees and hybrid work.