1. Build & implement business strategy

• Plan and execute sales strategies to achieve sales targets.
• Research the market, competitors and trends to come up with effective business development solutions.
• Build and develop a network of potential customers.
• Coordinate with relevant departments (Marketing, Customer Service, Operations) to optimize business efficiency.

2. Manage & develop sales team

• Recruit, train and develop sales staff.
• Orient, support and supervise employees during work to improve performance.
• Build appropriate salary, commission and KPI policies to promote working spirit.
• Evaluate and report sales team performance periodically.

3. Optimize sales process & customer care

• Build an effective sales process, ensuring the best customer experience.
• Monitor and analyze business data to adjust strategies accordingly.
• Monitor pre- and post-sales customer care, ensuring high satisfaction rate.
• Handle customer, contract and operational issues.

4. Reporting & Business Development

• Prepare periodic sales and business performance reports.
• Propose solutions to develop products, services and increase revenue.
• Maintain and develop relationships with the company's strategic partners.