1. Main tasks:
- Develop operational quality targets for areas, post offices in the region are assigned to be in charge according to the strategy of the Board of Directors.
- Monitor & ensure the quality of post office operations in the assigned management area.
- Supervising the delivery of COD by post offices in the assigned area for management
- Support for connecting transport, and irregularities of order flow;
- Ensure the delivery quality of the post offices in the area in charge.
− Recruiting, training and managing personnel in the region: Area supervisor, Postmaster; Support recruitment-training for the positions: Coordinator & Delivery staff.