* Manage and supervise the working process of all sales department staff; * Provide product and service information, resolve customer complaints about products products and services, * Suggest other information about products and services, attract potential customers * Assign specific jobs to each salesperson; * Build work processing process for each product and service provided by the company; * Act as liaison between customer sales team and other departments in the organization to ensure customer satisfaction. * Proficient in 4 skills of listening - speaking - reading - writing (HSK4 and above)