- Job details:

• Manage the restaurant's daily operations to ensure that tasks and results meet company targets.
• Ensure that each customer receives the best possible customer service, improve and maintain friendly service, and promptly meet customer needs.
• Oversee the recruitment, training, and management of restaurant staff, ensuring they perform their duties efficiently.
• Develop employee training plans.
• Scheduling work shifts increases efficiency, productivity, and control over the company's labor costs.
• Ensure that food and goods storage in stores is well-controlled, free from waste, and complies with food safety regulations.
• Control the cost of raw materials used in the restaurant, ensuring it does not exceed the company's set budget.
• Monitor the restaurant's budget, revenue, and expenses and report directly to the Chief Operating Officer.
• Develop training plans for personnel to ensure compliance with regulations related to food hygiene and safety, and occupational health and safety.
• Collaborate with the marketing department to implement company programs.
• Participate in professional development training courses for organizations or partnerships.
• Instruct staff to comply with security and fire safety regulations.
• Work closely with the kitchen staff to ensure that the quantity and quality of cakes sold meet requirements.
• Manage assets, equipment, and tools used in the work process. (Cleaning, proper storage, regular maintenance, etc.)
• Evaluate and report employee performance to the Operations Director.
• Build good relationships with employees within the department and foster teamwork with other departments.
• Prepare reports as required or as requested by the Chief Operating Officer.
• Perform other tasks as assigned by your supervisor.

- Job requirements:

• Preference will be given to candidates with a vocational school, college, or university degree.
• Practical experience (1-3 years in a similar position), human resource management skills, financial/sales mindset, and flexible problem-solving skills.

- Benefits received:

• Salary negotiable based on skills and job performance + 13th-month bonus.
• Full participation in social insurance and health insurance.
• New Year's Day
• One day off per week, paid leave as per regulations.