I. Job description:
1. Daily operations management
Coordinate salon operations, ensuring everything runs smoothly.
Monitor employee work schedules and adjust to meet customer needs.
Maintain cleanliness, image and professional working environment in the salon.
2. Human resource management
Recruit, train and develop staff (hairdressers, customer service, receptionists, marketing, etc.).
Support and resolve personnel related issues.
Monitor and evaluate employee performance, providing feedback and making adjustments as needed.
3. Customer care
Build and maintain good relationships with customers, listen to their opinions and handle their feedback.
Ensuring the customer experience is always of a high standard, from the moment they enter the salon until they leave.
Handle customer issues or complaints promptly and professionally.
4. Financial and goods management
Manage income and expenditure, report daily/weekly/monthly revenue.
Control and order goods (hair care products, working tools), ensure stable supply and quality.
Optimize operating costs, avoid waste.
5. Marketing and business development
Propose the strategy to attract new customers and retain old customers.
Advise the Board of Directors on promotions, discounts or special offers
Propose new ideas to improve service and expand customer base.
Follow hair trends and implement new services and techniques into the salon.
II. Skill requirements for hair salon managers:
Female, good looking, age from 26 to 32 years old
At least 2 years of experience in a similar position, priority given to those who have worked as a manager in large Salons.
Quick, skillful communication and flexible situation handling.
Ability to train, lead and motivate teams.
Skills in working with data and reports.
Creative, dynamic and highly responsible in work.
III. Benefits
Fixed salary 15,000,000 VND to 18,000,000 VND + KPI target
Welfare: Social insurance, birthday, travel, funeral, 13th month,...
Salary review every 6 months
Clear and transparent career path