- Ensure quality customer service

- Manage all customer service activities in the restaurant.

- Supervising, reminding and guiding the staff to perform the work.

- Regularly communicate with customers to grasp the tastes, psychology and tastes of guests.

- Directly handle customer complaints and inquiries.

- Understand and understand the 'promotions' at the restaurant to explain to customers and communicate to staff

- Handling problems that arise beyond the ability of employees.

- Control the quality of food and drinks upon delivery.

- Collaborate with related departments in building and improving the restaurant's menu

- Management and quality assurance of human resources:

- Delegating tasks to individuals...