B. MAIN RESPONSIBILITIES:

Lead the overall operations team (Livestream, Content, E-com Ops), ensuring growth and effective performance across platforms.

1/ Livestream Ops (30%):

• Build the livestream schedule.
• Manage freelance hosts & co-hosts.
• Track livestream KPIs (viewers, GMV, conversion).

2/ Content Marketing (30%):

• Plan key visual & content for campaigns.
• Ensure content quality and brand consistency.
• Track traffic, CTR, CVR.

3/ Ecommerce Planning & Performance (30%):

• Create monthly sales planning.
• Manage promotions according to platform calendars.
• Track and optimize platform performance.

4/ Team Management (10%):

• Manage workload and tasks.
• Evaluate team performance.

C. REQUIREMENT:

• Min 4+ years in e-commerce operations or livestream performance.
• Experience managing small teams.
• Strong planning and data-analysis mindset.
• Familiarity with e-commerce platforms and livestreaming tools.
• Experience working with major e-commerce platforms like Amazon, Shopee, Lazada, etc.
• Existing network of contacts within the e-commerce and retail industry is the plus.