Job Description: - Receive and classify calls and requests from customers and transfer them to relevant functional departments - Receive and provide information about services, products and promotional programs of the company to customers - Listen to and record customers' opinions and complaints, transfer relevant departments to settle - Perform other tasks as assigned by the Board's Leaders. Job Requirements: Qualification: College Experience: At least 6 months - 1 year customer service (experience in Banking/Finance/Insurance is an advantage). If you have no experience, you will be trained. Style: Professional & agile Skills: Good communication, negotiation & customer care Benefits: Working time: 08hhh00-13h00 lunch break) + Monday - Friday, Saturday morning + Fixed salary: up to VND/month + Other bonuses: KPI achievement + Bonuses: Monthly productivity bonus, quarterly bonus according to business results, "hot" bonus if successful Excellent performance + Professional working environment + Get the job right away.