Recruitment Information

• Company: CTY TNHH TM DV AT ICOOL
• Category: 0 Sales / Business - Customer service
• Workplace: TPHCM
• Deadline: 07/08/2025

Working conditions

• Amount of Vacancies: 5 people
• Degree: High school
• Work experience: No experience require
• Gender: No gender requirement
• Level: Employees

Job Description

• Call Receiving: Answer and handle calls from customers in a professional and polite manner.
• Customer support: Answer questions, provide information about products/services or guide customers on how to use the service.
• Complaint handling: Record and resolve feedback and complaints from customers or forward information to relevant departments.
• Record information: Update customer information, call content
• Customer care: Periodically call customer care, survey satisfaction level and receive feedback.
• Coordinate with departments: Work with relevant departments to resolve customer requests promptly.
• Service quality assurance: Comply with the company's consulting script, working process and service quality standards.
  
  
  
  

Candidate benefits

• Meal Allowance
• Tet holiday bonus
• 13th month bonus
• Good company culture

Tags Jobs

• Call Center
• Customer Service Representative
• Customer support
• Customer service
• Telesales

Skills required

• Customer care
• Customer Relationship
• Good Communication
• Solve Problem Ability
• Nice voice