MISSION

• Call to find customers from available customer data sources from the Department Manager
• Provide, consult full and accurate product information
• Resolve customer inquiries, coordinate with the Business Administration department to handle complaints
• Customer care according to the company's general program
• Make weekly reports
• Other tasks assigned by direct manager

Note: Telesale does not close the sale but only calls to get customer information and address to transfer to sales staff to meet customers for direct consultation.

REQUEST

• No experience required, if not, we will train you.
• Skills to find new customers, take care of old customers
• Good communication skills
• Situational handling skills
• Analytical skills
• Independent and teamwork skills
• Friendly, eager to learn, persistent is an advantage.
• Dynamic, creative, enthusiastic, serious and responsible for work.

RESPONSIBILITY

• Must ensure customer targets are met by direct supervisor
• Must complete tasks and work assigned by superiors
• Keep company documents, salary and commission mechanisms, positions in charge, and customers (if any) confidential.

INTEREST

• Provided with necessary equipment for work
• Work in a professional, young and dynamic environment and have the opportunity for career advancement
• Participate in team building programs, parties, travel, and receive incentives according to Tet and other attractive holidays.
• Training policy on soft skills: Marketing, consulting, negotiation, persuasion,.... Hands-on training if you have no experience