JOB DUTIES Search, maintain and develop a network of potential customers and partners (direct or indirect). • Introduce, advise and persuade customers to use the company's products/services. • Directly implement and supervise contract implementation, including delivery procedures, invoice issuance, and checking product quality with customers. • Resolve customer issues and complaints to ensure customer satisfaction and trust according to procedures. • Coordinate with other staff to ensure product availability in store. • Collaborate with marketing department to develop new sales strategies. • Report daily/weekly/monthly work to superiors. • Report to management on customer needs, problems, concerns; competitor activities and potential for product/service business development. • Other duties as required.