- Identify and meet current and future needs of customers, providing the best quality services to customers.
- Use creative thinking to improve, develop and promote new ways of reaching customers.
- Understand the product, advise and convince customers to accept using the product. Customer care to create customer satisfaction independently and professionally.
- Organize and implement customer relationship programs for a region/unit/industry, exploiting useful information from customers.
- Update, record and process feedback from customers and partners when implementing the program
- Manage the performance of customers' debts and goods (monitor and evaluate results, debt situation and payment ability).
- Build and enhance the image of the company and products to customers.
- Make reports and work results as requested by the Area Manager.
- Perform other tasks as assigned by the Area Manager.