Contact customers, coordinate with field department to carry out procedures.

Drafting documents, documents, commodity documents, and quality papers.

Store records and documents.

Support customers when problems arise.

Send train schedules to sales and customers.

Update cargo status and train schedules. Monitor and coordinate cargo import/export plans

Manage delivery documents

Receive plans and check transportation plans from 3PLs

Coordinate and connect with relevant departments (SC, OP, Warehouse...) to ensure maintenance of daily operations

Handle incidents that occur during the delivery and receipt of goods and related to warehouses in a timely manner