1, Customer experience care
Showroom space: neat, clean, tidy
Customers entering the showroom are greeted and offered drinks. Guests are invited to have snacks and the reception area is kept clean.
2, Customer support:
Provide information about promotions and incentives to encourage customers to buy and use services.
Receive customer needs; proactively advise or transfer data to the Sales department to advise customers.
3, Collect money:
Based on the unit price of services, products and quantity customers need, calculate the amount customers need to pay.
Receive payment (by cash/bank transfer/card swipe) and print payment receipt for customer to check.
Follow the given procedures when customers have VIP cards, vouchers, coupons,...
Work with the accounting department to circulate invoices, close cash funds,...
4. Keep the work area clean and be responsible for maintaining the machinery and equipment provided for work.
Interest:
Social insurance policy, benefits, leave, holidays according to state regulations and separate benefits according to company regulations.
Bonus based on company sales
Lunch allowance 30000/day
Travel, team building, vacation 02 times/year
Work location:
Chung auto VN 170 Sai Dong, Long Bien, Hanoi