Work experience:
From 2 đến 3 năm cho vị trí tương đương
Gender: No gender requirement
Level: Employees
Job Description
Answer questions about products if customers have requests.
Hello, current products are available in stock, new samples, new products released by the Company for agents who are taking care of them.
Receive orders from Dealers and place orders on the Company's software.
Call to confirm orders or take care of customers who have not received orders via zalo or phone for a long time.
For pre-paid orders, send the customer's order to transfer the confirmation of money to the delivery account.
For returned goods, defective goods receive full information of the product reflected to the agent team, the Dealer Customer Service will be dealt with.
For customers with debt, monitor and collect monthly and collect all at the end of the year
Report customer care to the available file.
Receive new customer information, contact to find out, take care of sending quotes, sending samples.
Offer a market form that collects customer information for tracking, reporting and customer care, with the company's vehicle.