Manage goals, revenue indicators, TB and database in the area in charge
Planning sales, customer care, reducing cancellations to ensure the completion of assigned targets in the area
Synthesize and analyze the causes of consumption decline, service interruption in the area to propose appropriate solutions.
Support declaring and updating customer records, customer information, customer database management
Management of tools, tools for sales and marketing, sales and customer service.
Consulting, selling on a set of rival customers, a set of new customers, an existing set of customers, a set of corporate customers/agencies/organizations, etc.
Consulting customers for digital transformation
Capturing the market situation in the area in charge: receiving, surveying, investigating information about the market, customers, competitors; promptly report to management and advise on appropriate policies to develop the market, increase market share, and increase revenue.
Make periodic reports on market information, quality and network capacity in the area in charge.
Training, coaching, mentoring, guiding the team to coordinate in the area (Especially for BH-TC channel, sales consultant, telesale, AM channel, AM channel and technical staff,. ..)
Organizing/Supporting other staff channels, CTV, coordinating technical consulting channels, selling on rival customers, new customers, existing customers, corporate/agency/ Organization, collection of customers assigned by TCT/TTKD (Especially for BH-TC channel, sales consultant, AM, AM, Technical, ...)
Organize/Support other staff channels, collaborators, coordinate technical channels to deploy key sales programs/Total force
Organize/Support other staff channels, collaborators, coordinate technical channels to advise customers on digital transformation
Carry out local communication programs as assigned.