Work experience:
From 2 đến 2 năm cho vị trí tương đương
Gender: Male
Level: Employees
Job Description
Search for customer information through many different channels and contact and cooperate to build an agent customer system. • Proactively contact and make appointments with potential customers in the self-search list or from the company's data system to introduce products, services, and incentive programs. • Send information for customers to refer to and answer customer questions. • Negotiate and persuade customers to become distributors. • Conduct contract signing procedures.
- Customer care. • Proactively contact agents in the existing system to understand the situation and develop good relationships with customers. • Timely support and answer questions, requests, and complaints from customers; Coordinate with relevant departments to quickly overcome problems that arise during cooperation with agents. • Monitor contract expiration time to convince customers to re-sign the contract. • Coordinate with relevant departments to implement the contract, ensuring customer requirements. • Monitor the contract implementation process and service quality. - Other jobs. • Monitor the contract liquidation process, support the accounting department in debt collection. • Participate in training courses to improve qualifications when facilitated by the company. • Make periodic and arising work reports. • Fully participate in department meetings, report feedback from customers to have effective solutions and remedies. • Perform other tasks when requested by Management.