WORK CONTENT
- Receive customer information from the company.
- Consulting, guiding, answering customers' questions about the process and procedures of making goods (Project goods, exhibition goods ...)
- Contact the room to send and confirm the price list for guests
- Coordinate with the accounting department to control customer debt.
- Plan customer care, plan to implement loyalty programs.
- Periodically updating customer data, serving the company's marketing programs.
- Contact partners about additional services that can be obtained for the company's customers.
- Coordinate with related departments to answer questions, respond to multi-dimensional information for the ultimate goal of customer satisfaction and satisfaction.
- Perform other tasks as directed by the City within the scope of functions, tasks and powers of the PTT.
JOB BENEFITS
- Income from 8 million + bonus (salary is negotiable depending on experience)
- Monthly and quarterly excellent employee and departmental bonus
- Working time: From Monday to Saturday morning, 8:00 am - 5:00 pm, lunch break: 11:45 am - 13:15 pm
- 13th month salary, Holidays, New Year's, birthdays, anniversaries,...
- Pay social insurance, health insurance and other benefits right after signing the labor contract
- Professional working environment, opportunities for career advancement
- Training to improve skills and professional skills monthly.
- Company provided laptop when working.
- Annual leave: 12 days/year.
- Other regimes according to the company's regulations.
JOB REQUIREMENTS
- Experience: 1 year working in logistics field
- Proficient in computers and office software
- Good conversational English
- Skills: agility, handling situations, negotiating and persuading customers.
Working address: 5th floor, company building 29, lane 73 Nguyen Trai, Khuong Trung, Thanh Xuan, Hanoi.