1. JOB DESCRIPTION
- Receive and handle customer complaints
- Monitor and report on complaint handling status
- Contact and monitor customer care
- Handling indemnity documents and judgment of liability
- Other tasks as arranged by direct manager.
2. REQUIREMENTS
- Graduated from College or higher, not interested in majors
- Gender: Male/Female
- Knowledge of professional expertise, business areas, customer care
- Skill:
+ Strong communication, negotiation and persuasion skills
+ Analytical and problem solving skills
+ Team building and development skills
+ Relationship building skills
+ Training skills