Work experience:
From 2 đến 3 năm cho vị trí tương đương
Gender: Female
Level: Employees
Job Description
Work responsibility
Open and maintain customer accounts by collecting and recording customer account information.
Handle company service problems, resolve them by clarifying customer complaints, answering questions, identifying causes of complaints and finding solutions.
Plan and develop customer care content according to each business plan of the company
Collect and analyze customer needs to propose development strategies to managers.
Work according to the company's processes, guidelines, policies and culture, and complete the assigned work with the team.
Attract potential customers, improve sales.
Other tasks as required by Manager.
Qualification and Competency Requirements
Having knowledge in the financial field such as Forex, Coin, Securities… is an advantage
At least 3 years of Sales experience, Female preferred
Easy to listen to, good communication skills.
Understand, know, master the customer care process.
Secure corporate client files.
Quick thinking, patience in handling situations with customers.
Enthusiastic, thoughtful, good listener, eager to learn and progressive in work.
Proactive, creative, capable of understanding customer psychology.
Dynamic, with a high sense of responsibility at work.
Ability to work in a team, skills such as communication, pressure, creativity...
Working time: Flexible from Monday to Saturday morning
Salary: Negotiable at interview depending on ability. Enjoy all benefits according to the laws of the State, holidays, annual travel, high salary and bonus….