. Ensure care and monitor customer skin progress according to company procedures.
. Make a list and plan to take care of customers, provide information about promotions, incentives, and marketing to old customers.
. Advise on optimal usage, and convert old customers who want to buy, contributing to generating revenue from the company's existing customer base.
. Handle questions, objections, answer all questions and aim for customer satisfaction.
. Analyze and evaluate customer satisfaction and plan + implement weekly improvements to unsatisfactory points.
. Responsible for filming, interviewing, asking/inviting old customers to participate in Guest Interview, Brand Ambassador programs...
. Arrange and schedule medical appointments and provide services to customers.
. Do support tasks as assigned such as: Taking care of FB pages and Zalo Hotline, Seeding forums, groups, FB pages, participating in Livestream, filming, taking photos...
. Other suitable jobs as assigned by Management.
- Apprentices are trained for 1 week without pay, lunch support is 50k/day.
- Training and practice for 2 months on probation, 85% salary.
- Work full-time, rotating shifts as assigned by Manager.
- Shift 1: 8:30, 1 hour lunch break
Shift : : :, min afternoon break
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+++ BENEFITS
- Starting salary + commission + bonus based on team and company target results.
- Total income million.
- 13th month salary according to business situation.
- Trained in Professional Knowledge (customer experience, dermatology knowledge, organic cosmetics and in-depth skin care knowledge) and Soft Skills (Handling customer objections and understanding customer psychology products, problem solving skills, etc.)
- 1 day off per week, 4 days off per month. Leave according to the schedule prescribed by the state.
- 12 days leave/year.
- Sign labor contracts, pay social insurance, health insurance, unemployment insurance and labor policies according to law.
- Annual travel, team building
- Get free skin care once a month.
Contact Ms. Nga
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