Job Description
- Receive and process calls, emails, and messages from customers.
- Provide information about the company's products and services.
- Respond to customer inquiries and complaints quickly and effectively.
- Support customers during the use of products and services.
- Record customer feedback and report to superiors.
- Contribute ideas to improve customer service quality.
- Perform other tasks as assigned by management.
Candidate requirements
- Required college degree or higher in Biology/Chemistry, Food Technology
- Teamwork and communication skills
- Enthusiastic, honest, confident, professional, persistent and willing to learn.
- Meticulous, careful, able to withstand high pressure
Interest
- Competitive salary, bonus based on business performance
- Covered by insurance according to the law.
- Professional and friendly working environment.
- Participate in group activities and teambuilding.
- Trained in the skills needed for the job.
- Wedding, birthday, childbirth mode
- Lunch allowance
- Regular health check-up
Work location
- Hanoi: C7D6, Lane 56 Truong Cong Giai, Dich Vong Ward, Cau Giay District, Hanoi City, Cau Giay
Working time
Monday - Saturday (from 08:00 to 17:30)