Job description
- Respond to customers about flight information and advise customers on choosing good routes with the most competitive prices.
- Book reservations, calculate prices, quote prices and carry out procedures: book/issue/refund/change tickets according to customer requests.
- Monitor and manage bookings, remind customers about ticket issuance deadlines as well as notify customers about flight changes.
- Manage assigned customer portfolio.
- Resolve questions and complaints from customers on ticket-related issues.
- Advise customers on necessary documents to bring
- No experience, training will be provided.