Work experience:
From 1 đến 2 năm cho vị trí tương đương
Gender: No gender requirement
Level: Employees
Job Description
1. Planning and building a customer consulting strategy: - Prepare scripts and questionnaires for sales consulting (FQA) - Planning customer care again (up sell, cross sell) 2. Organizing and implementing customer consulting and order closing activities - Answering the phone, receiving orders on the e-commerce floor and sales pages on social networks, the web - Consulting and answering questions of potential customers - Closing orders online - Issue orders - Prepare orders, coordinate with BP to pack & store, deliver and deliver goods to customers. - Care and maintain relationship with old customers - Responsible for the set sales target. - Provide a great shopping experience for online customers 3. Manage and organize the implementation of promotional programs on the e-commerce floor 4. Statistics, reports by day, month