JOB DESCRIPTION Working at: Babylon Serviced Apartment (Binh Thanh District) Working hours: From 14:00 to 22:00 (Off 1 day a week) JOB INCLUDES: - Carry out check-in and check-out procedures for guests. - Receive - respond to emails and phone bookings from guests or brokers. - Receive requested information and quickly resolve problems for customers. - Update room availability and make room reservations on the system. - Monitor the quality of cleaning services. Arrange room cleaning time appropriately. - Monitor the security's work quality, remind service attitude. - Update customer records, plan and conduct customer care programs. - Monitor and update the quantity of necessary necessities. Make proposals for additional purchases when needed. - Make weekly reports on revenue, and update Manager. - Prepare contracts, appendices, track electricity expenses and notify customers. - Salary and allowances: from 8,000,000 ++ - Quarterly revenue bonus, 13th month salary at the end of the year. - Leave according to state regulations for 12 days a year - Enjoy social insurance, health insurance, unemployment insurance. Especially working for more than 1 year, employees will enjoy additional Bao Viet Insurance benefits. - Holiday and New Year bonuses, according to regulations. - Annual travel or converted to cash depending on operating situation. - Work and interact in a dynamic, fun environment, receive training, and have opportunities for advancement. - Exposure to other cultures, communication with foreigners. JOB REQUIREMENTS - Men, women, LGBT from 23 years old or older. - Experience working in the hotel industry. - Good communication in English (hotel major is preferred) - Communication skills and handling situations when needed. - Office computer creation (Excel, Word, etc.) - Fun, active, responsible, willing to learn. DOCUMENT REQUIREMENTS: - Job application - Health Certification - Degree in hotel major
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