Introduction:
You have hospitality management experience and love working with international customers You're a people person with great customer service attitude but also know how to manage a hospitality business
Hub Hoi An is a special, rice field-view coworking and coliving space that serves entrepreneurs, freelancers and digital nomads from many countries. We prioritize community, friendship and healthy living for our customers and staff.

Job description:

• Manage the coworking & coliving branches of our business (training available)
• Work “hands on” in many areas, especially direct contact with members
• Make members feel welcome, ensure “above and beyond” level of customer service and satisfaction
• Manage membership tracking and new member orientation
• Handle marketing with freelancers
• Manage staff
• Event management

Job requirements:

• Very high level speaking English skills (good pronunciation, great listening)
• A lot of experience with Western culture
• At least 2 years experience working in hospitality industry or in relevant position
• Excellent customer service & people skills
• Observant - you notice problems, even small ones
• Self directed problem solver
• Good communication skills
• Having experience in SOPs is a plus
• Having management experience is a plus

What we can offer:

• Allowance for relocating from other cities to Hoi An (flight and accommodation)
• Work with very special international people - entrepreneurs, expats, digital nomads
• Competitive salary plus profit share
• Good opportunity for higher position (general manager, training provided)
• Training and leadership development.
• English speaking environment
• A captivating workplace in the middle of nature overlooking rice fields in Hoi An