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Việc làm Customer Service HN
Công ty TNHH I.V TRANS
Contact:
Hồ Thị Yến
Company type:
Limited Liability
Company size:
100 - 499 people
Headquarters:
Hà Nội
Address:
SH66, 67, Ruede Charm, 214 Nguyễn Xiển, Thanh Xuân, Hà Nội
Customer Service HN
Salary:
10,000,000 - 15,000,000 VNĐ
Reward:
0 VNĐ
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Recruitment Information
Company:
Công ty TNHH I.V TRANS
Category:
0 Service -
Import / export
Workplace:
Hà Nội
Deadline:
18/08/2025
Working conditions
Amount of Vacancies:
2 people
Degree:
no formal education required
Work experience:
No experience require
Gender:
No gender requirement
Level:
Employees
Job Description
Contact agents/customers about shipment schedules and required documents as assigned by department head
Stay updated, track orders and notify customers about orders in progress.
Receive and resolve customer inquiries within the allowed scope. At the same time, report to the department head.
Check debt and transfer to accounting
Resolve problems that arise during transportation.
Offer services and negotiate terms related to logistics services: price, service, shipping schedule, contract, ...
Maintain, care and develop relationships with suppliers (Airlines, Shipping Agents...)
Ensure compliance with department and company regulations. Report daily, weekly and monthly work directly to the direct manager.
Other tasks within the scope of functions of the Sales Department assigned by the Manager, Department Head or Board of Directors.
Candidate benefits
Tet holiday bonus
13th month bonus
Good company culture
Comfortable office
Free Training
Tags Jobs
Logistics
In-Export
Openration Service Management
Customer care
Customer Relationship
Skills required
Customer care
Good Communication
Good consulting
Solve Problem Ability
Negotiate
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