- Job details:
1. Develop new customers:
- Searching for, approaching, and expanding the potential customer base (businesses, organizations within and outside Vietnam).
overseas).
- Introduce and advise on suitable service packages for each customer segment.
- Negotiating, preparing quotations, signing contracts, participating in bidding, and preparing bidding documents.
2. Taking care of and retaining existing customers:
- Monitor and maintain relationships with assigned clients; coordinate and promptly handle any issues.
Requests, feedback, complaints.
- Manage periodic sales, prepare reports, and analyze business performance for each group.
client.
- Timely update on policies, incentive programs, and service information; implement activities
Upselling and cross-selling activities.
- Organize activities to show appreciation and give gifts on holidays, birthdays, etc., to strengthen bonds.
with customers.
3. Internal operations and coordination tasks:
- Drafting and managing contracts, minutes, tender documents, and liquidation procedures.
- Collaborate with the Accounting department to monitor accounts receivable, assess risks, and assist in debt collection.
- Connect with internal departments to propose service quality improvements based on feedback.
client.
4. Other activities:
- Representing the company at events, customer conferences, and networking programs both domestically and internationally.
overseas.
- Perform other tasks as assigned by management.