Consulting service packages for existing products to customers to experience and own (policy according to each business time)
Guide customers to experience and perform operations on golf machines (through professional trainers)
Proactively contact customers to gather information about their experience using products and services. From there, provide information to the product department to improve and perfect services and products.
Giving gifts and incentives to loyal customers and VIP guests on special occasions such as holidays, birthdays...
Coordinate with Marketing department to implement advertising campaigns, promotions... for loyal customers, regular customers.
Propose and implement customer care plans, measure customer satisfaction with products and services.
Coordinate with other departments and divisions in the company to propose an effective business plan.
Communicating with customers, who receive all customer complaints and inquiries about business products and services
Support customers, handle situations during business operations