1. Job objective:
Ensuring procedures - customer care; recover public debts; project sales.
2. Function:
Carrying out procedures - taking care of customers; recover public debts;
3. Implement the sale of products at the project when required.
Nature of duty:
a. Customer service work
- Customer procedures work when selling, after the table;
- Handling complaints/applications;
-Recover public debts;
-Follow up and carry out the procedures for signing the LC/ Sale Contract/ PLHD/ Transfer of Sale Contract/ Bank documents;
- Handing over housing; Procedures for issuance of certificate
b. Customer care
- Reception of customers: Provide support, advice, guidance, answer questions, hand over documents;
- Make customer care calls;
- Make daily customer care diary report.
c. Carry out sales
d. Perform work as directed by superiors.