Job description:
- Directly receive, support and resolve requests from customers through channels required by the company.
- Identify causes, incidents, reasons, handling directions and remedial measures before ending a claim/complaint after the customer is satisfied.
- Handle situations effectively to ensure on time and quality.
- Participate in proposing ideas in supporting care and handling complaints from customers.
Candidate Requirements:
- Have a personal laptop to work.
- Flexible shift rotation.
- Intermediate or higher graduation.
Welfare:
- Stable income
- Full salary insurance.
- Annual health check.
- 13th month bonus.
- 20% discount on coffee.
- Vehicle pass will be provided.
Work location:
HCMC: 3rd floor, Rivera Park Building, 7/28 Thanh Thai, Ward 14, District 10. HCMC
Working time: 6 days/week, rotating shift.
+ Shift 1: 8:30 a.m.
+ Shift 2: 12h00.
How to apply:
Scan the code to fill in the form or send your CV via email: