Apply and maximize the support tools of the e-commerce platform (Lazada, Shopee, Tiki, Sendo,
Support customers to use the tool in the sales process on the e-commerce platform
Handling customer inquiries.
Support research and implementation of new Online Marketing solutions
Maintain and monitor customer service (customer service); the measurement and evaluation of customer satisfaction; assist in resolving customer service complaints related to e-commerce partners.
Course consultation for company's customers based on available scenario and phone number list provided
Support the marketing department to advise customers through fanpage