 Finding customers from outside & receiving from company's data Researching existing markets, competitors and similar products to perfect iCheck products Planning to develop products in the market Ensuring Ensure the number of customer care calls have used the service and ensure the closing rate of the sale according to the sales department's goals Timely update products, services, programs and policies to provide information accurate, necessary for customers Receive, respond quickly and successfully answer customers' daily questions about services Service Resale Coordinate with other departments in the company to improve processes work, improve work efficiency Organize and conduct Telesale department meetings in combination with sharing skills, methods and experiences on a weekly basis Report weekly and monthly product sales to management Directly & receive requests for other work