- Consulting and developing customer partners

- Act as the main point of contact for assigned customers. Grasp and analyze customer needs to provide appropriate and effective solutions

- Proactively reach potential customers through channels (events, relationships, marketing, social networks...)

- Organizing meetings and pitching with customers

- Negotiate contracts with customers and handle document issues related to contract signing, acceptance, and payment.

- Monitor the progress of completing services and projects with the implementation department.

- Handling customer complaints

- Regularly report on business activities, customer situation and arising problems if any.

- Other tasks as assigned