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 Việc làm  /  Nhà tuyển dụng  /  Tìm Hồ Sơ Ứng Viên  /  CNTT - Phần cứng / Mạng  / Hồ sơ ứng viên Vũ Thiên Quang
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Vũ Thiên Quang


  •  Nhân viên IT
  •  Tuổi: 35
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Thông tin chung

  • Lĩnh vực  :  CNTT - Phần cứng / Mạng
  • Lương hiện tại  :  1,000,000 VNĐ
  • Lương mong muốn  :  2,000,000 VNĐ
  • Vị trí  :  
  • Khu vực  :  
  • Kinh nghiệm  :   6 năm

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[Việc Ơi] Vũ Thiện Quang - Product Owner-MTI.pdf
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Trình độ học vấn

 Cao đẳng - CNTT - Phần cứng / Mạng

Trình độ : Cao đẳng
Ngành :  CNTT - Phần cứng / Mạng
Năm học : 10/2003 - 10/2006
Tên trường : Đang cập nhật

Kinh nghiệm làm việc

  Từ 1/2010 đến 1/2016

Việc làm : Nhân viên IT
Tên công ty : Đang cập nhật
Cấp bậc : Nhân viên
Viet Ɗe Lites Restɑurɑnt (in Austrɑliɑ) 2008 – 2014http://www.vietdelites.com.ɑuƤosition: Ɲetwork Administrɑtor, ƤOS (Point of Sɑle) system ɑdministrɑtor, wɑiter, ɑnd cook ɑssistɑnt.Responsibilities:• Mɑintenɑnce ɑnd troubleshoot the computer system, LAƝ ɑnd Internet network with ɑll the problems issue in the restɑurɑnt.• Setup ɑnd control the ƤOS system ɑs softwɑre thɑt helps to tɑke ɑnd orgɑnize the order from the customer to the right plɑce like kitchen, bɑr ɑreɑ, ɑnd cɑshier.• Instɑlling the new fingerprint system to check stɑff’s ɑttendɑnce, cɑlculɑte out the stɑff’s working time for sɑlɑry pɑyment.• Mɑnɑge the restɑurɑnt Web pɑge ɑnd Fɑcebook pɑge with the booking online ɑnd feedbɑck from the customer.• Working ɑs wɑiter to welcome in ɑnd sever customer with the professionɑl ɑnd friendly service.• Ɗeɑl with customer ɑt cɑshier ɑnd on the phone.• Ɗeɑl with supplier ɑnd provider ɑbout restɑurɑnt’s mɑteriɑl product, booking system, Internet provider, etc.• Working ɑs cook ɑssistɑnt in the kitchen ɑs necessɑry when mɑnɑger’s requirement.Sɑigon Ƥost ɑnd Ƭelecommunicɑtions Services Ϲorporɑtion (SPT) 2006 – 2008http://www.sptfone.com.vnƤosition: Ɲetwork Administrɑtor ɑt SƤƬ Ƭelephone ϹenterResponsibilities:• Mɑnɑging, controlling ɑnd troubleshooting services in some of ƤϹ servers in bɑse of Microsoft 2003 Server plɑtform ɑnd Ϲisco equipments in the system rooms to ensure LAƝ ɑnd WAƝ with up to 1000 clients ɑre up ɑnd running well under the highest security ɑt ɑll times.• Ɓɑckup customer dɑtɑbɑse to SAƝ ɑt the end of eɑch week.• Instɑlling ɑnd developing the new office brɑnches with LAƝ ɑnd WAƝ thɑt locɑted ɑt ɑll districts ɑround Ho Ϲhi Minh Ϲity.• Support ɑnd trɑin end-users how fix the simple network ɑnd ƤϹ problems viɑ remote connection from the cɑll center.• Ƥrepɑre the not working ƤϹs ɑnd servers ɑt the workplɑce. In the necessɑry cɑse, replɑce ɑnd ɑssemble the new one with importɑnt softwɑre instɑlled ɑnd dɑtɑ bɑckup.• Report to the teɑm leɑder ɑll problems issue ɑnd client requirements every week.Vietnɑm Ƥosts ɑnd Ƭelecommunicɑtions Ϲorporɑtion (VNPT) 2004 – 2006http://www.netsoft.com.vnƤosition: AƊSL ƬechniciɑnResponsibilities:• Support customer to troubleshoot ɑny problem of AƊSL network connection from the cɑll center or ɑt the customer’s plɑce.• Setup the new AƊSL connection point ɑt the customer’s plɑce.Internet Service Ϲenter 2003 – 2004Ƥosition: Ɓusiness OwnerResponsibilities:• Instɑll ɑnd setup the new LAƝ network for up to 50 ƤϹs with the AƊSL shɑring connection under the highest security from the virus ɑttɑck.• Resolve ɑnd troubleshoot ɑny problem thɑt relɑtes to client computer problem, ƤϹ server issue, networking down, softwɑre upgrɑding, etc. … • Support customer’s requirement ɑnd help them with ɑny difficulty occur when interɑcting on the Internet.• Mɑnɑge the business growing up.
 

  Từ 2/2016 đến hiện tại

Việc làm : Project Leader.
Tên công ty : POS Implementation Specialist
Cấp bậc : Quản lý
 Act as a key person in charge to implement the new onsite
project in Vietnam or overseas by installing the new Point of Sale
(POS) system for customer who are in the hotel/restaurant
industry.
 Hold a role as Pre-Sale and Business Analysis (BA) which are
including, but not limited, some tasks of offering a software’s
demo to customer, gather information to release some
documents like Project Plan, Business Require Documentation
(BRD) by defining project scope, project timeline, risk of project,
etc.…
 Keep a main contact point when communicating with relevant
stakeholders in order to have a pre-live meeting to kick-off a
project.
 Deploy installation and configuration regarding to a business’
operation, process and a workflow.
 Conduct the comprehensive training to end-users with a training
document which is written by myself.
 Obtain a signed-off User Acceptance Test (UAT) before the time
of Go-Live
 Provide Go-Live support during the period of system go live.
 Troubleshoot problems/errors encountered during installation.
 Offer fully maintenance including Post-sale technical support via
What I have
Soft skills

218/25/36 Bui Thi Xuan,
Ward 3,Tan Binh District,
call center or ticket on Zendesk/Jira system.
 Release and update technical documents for IT or manual for
users frequently.
 Record new customer requests as a part of project handover
documentation.
 Co-operate with development team to satisfy every customer’s
requests.
 Submit all project’s documents upon completion of installation
and handover to the support team in accordance with procedure
 

  Từ 1/2009 đến 1/2014

Việc làm : IT Manager.
Tên công ty : Long Hai Security Services Joint Stock Company
Cấp bậc : Quản lý
Work as an IT Administrator by managing, controlling, and
maintaining for all servers in base of Microsoft Window Server
platform and network devices in the system rooms to ensure
the large-scale network system with up to 1000 clients are up
and running well under standard of the highest security.
 Act as administrator for company’s email system.
 Perform the process of fully database backup as schedule.
 Set up and maintain the new VPN Site-To-Site connection to
Hong Kong Datacenter for ERP system between Vietnam and
Global Branches.
 Successfully completed the Web training course in Hong Kong
to re-build and manage the new company’s website.
 Release and build some important policies like IT Security
Policy, IT Risk Management, IT Asset Management, and
Security Policy Compliance by following an international
standard with a yearly audit for customer specially in banking.
 Install Microsoft Dynamic CRM system and set up a basic
configuration for Sale Management and Customer Service
module.
 Have a good relationship with third-party IT provider in
supplying PC hardware, hosting and internet (ISP).
 Have a good feedback from end-users by supporting with the
helpful training on how to fix the network and PC problems
via remotely connection.
 Have a good report from General Director in Vietnam and IT
Team in Securitas Group in Sweden when dealing with any
related issues.
Ho Chi Minh City, Vietnam

218/25/36 Bui Thi Xuan,
Ward 3,Tan Binh District
 

  Từ 1/2015 đến 1/2016

Việc làm : Network Administrator
Tên công ty : Viet De Lites Restaurant (in Australia)
Cấp bậc : Trưởng nhóm/Giám sát
 Take in charge for some tasks of changing menu & price,
adding/removing items, configuring discounts and
promotions on the POS system.
 Gain experience in installation, configuration and controlling
POS applications by following user’s requirements.
 Get high policies for POS system by analyzing network
configuration and security of risk.
 All issues that are resolved in relating to POS problems while
working with vendors in need to determine.
 All kind of hardware peripherals (Scanners, Cash Drawer,
Printers, etc.) have been working functionality at all time
under guarantee.
 Checking staff’s attendance and calculating the staff’s working
time for salary payment are under control by installing the
new fingerprint system
 Have a good deal with supplier and provider about
restaurant’s material product, booking system, Internet
provider, etc
 

  Từ 1/2006 đến 1/2008

Việc làm : Network Administrator at SPT Telephone Center
Tên công ty : Saigon Post and Telecommunications Corporation (SPT)
Cấp bậc : Trưởng nhóm/Giám sát
Get high enroll in managing, controlling, and troubleshooting
some of servers in base of Microsoft 2003 Server platform and
Cisco devices in the system rooms to ensure LAN and WAN
with up to 1000 clients are up and running well under the
highest security.
 Have a fully database backup to SAN at the end of each week.
 Co-operate with Administrative Officer in opening the new
branch-office by installing and developing LAN and WAN at
the new site.
 Give the high-level supporting and training to end-users on
how to fix the network and PC problems via remotely
connection from the call center.
 Get more experiences in preparing the broken PCs/servers,
and replacing the new one in the case of need with important
software installed and data backup.
 Get more familiar in reporting to the team leader all problems
issue and client requirements every week
 

  Từ 1/2004 đến 1/2006

Việc làm : ADSL Technician
Tên công ty : Vietnam Posts and Telecommunications Corporation (VNPT)
Cấp bậc : Nhân viên
 Build and keep a good deal with customer by supporting and
troubleshooting any kind of problem related to ADSL network
connection from the call center or at the customer’s place.
 Setup the new ADSL connection point at the customer’s place.
 

  Từ 1/2003 đến 1/2004

Việc làm : Business Owner.
Tên công ty : Internet Service Center
Cấp bậc : Nhân viên
Install and setup LAN network as initial for up to 50 PCs with
the ADSL sharing connection with the highest security to
prevent the virus attack.
 Have a good view on resolving and troubleshooting any kind of
problem that related to hardware problem, PC issue,
networking, software upgrading, etc. …
 Satisfy customer’s requirements and help them with any
difficulty when is interacting with Internet.
 Push the business grow up under management and control.
 

  Từ 1/2003 đến 1/2004

Việc làm : Business Owner.
Tên công ty : Internet Service Center
Cấp bậc : Nhân viên
Install and setup LAN network as initial for up to 50 PCs with
the ADSL sharing connection with the highest security to
prevent the virus attack.
 Have a good view on resolving and troubleshooting any kind of
problem that related to hardware problem, PC issue,
networking, software upgrading, etc. …
 Satisfy customer’s requirements and help them with any
difficulty when is interacting with Internet.
 Push the business grow up under management and control.
 

Trình độ ngoại ngữ

 Tiếng Anh  :  Trung cấp
 Tiếng Anh  :  Trung cấp

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